CASE STUDY

How Credit Services Empowered Informed Decisions and Mitigated Risk

Introduction

To support informed lending decisions, Credit Services served as a one-stop shop for our client, providing comprehensive financial profiles of individuals and organizations seeking loans. This valuable service enabled the client to swiftly assess loan suitability and borrowers’ repayment capacity. Leveraging data from thousands of disparate sources, including past business relationships, Credit Services generated easily digestible credit reports, empowering the client to confidently determine loan terms and minimize risk.

The Business Challenge

Prior to Credit Services, our client lacked the ability to verify the financial health or credit history of potential business partners, leaving them vulnerable to financial risk. Unsure of a borrower’s repayment capacity, client funds were often at stake. Hoonartek’s solution empowered the client to take control. By simply requesting a credit report for any individual or business, the client gained access to a comprehensive picture compiled from various data sources. This report meticulously detailed past credit applications, their success rates, and repayment history, providing the client with the crucial insights needed to make informed lending decisions and mitigate risk.

Joint Solution Discovery & Implementation Plan

Credit Services Flow

Understanding the Challenge & Defining the Solution:

The Hoonartek team began by meticulously understanding the client’s needs. In-depth conversations uncovered the purpose of credit reports, existing system difficulties, and desired functionalities. Based on these insights, the team meticulously documented the process flow, charting data sources and outlining report generation requirements.

The complexity arose from disparate data sources, each returning data in unique formats (PDF, XML, JSON). Undeterred, the Hoonartek team tackled data extraction head-on, developing solutions for each format and ensuring a cohesive, standardized report output.

Ensuring Timeliness & Security:

Delivering reports promptly was paramount. Hoonartek implemented a novel method to calculate estimated delivery dates, factoring in public holidays and weekly breaks. This transparency and reliability kept the client satisfied.

Furthermore, recognizing the vulnerability of password-based security, Hoonartek software experts implemented multi-factor authentication as a robust first line of defense. This approach significantly improved data protection and minimized the risk of potential breaches.

The Hoonartek software experts took a deep dive into the company’s needs, meticulously analyzing requirements and translating them into a comprehensive technical specification. This document served as the foundation for the project, outlining prioritized features, a clear roadmap, and the chosen technology stack. High availability, scalability, and fault tolerance were paramount, dictating every development decision. To achieve these crucial qualities, our engineers crafted a robust multi-factor authentication platform for enhanced application security and management.

MFA: Different Authentication Methods

  1. App Verification
  2. SMS Authentication
  3. Email Authentication
  4. Security Questions
Multi Factor Authentication Setup

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Outcomes

Leveraging Automation
  • By embracing automated processes, the team minimized human intervention and consistently delivered reports within the expected timeframe, a feat that met our goals and streamlined operations.

Fulfilling Data Format Needs
  • The application now seamlessly reads data from a diverse range of file formats, catering to the client’s specific requirements and enhancing data flexibility.

Strengthened Security with Real-time Monitoring
  • Multi-factor authentication (MFA) was implemented as an additional layer of security, safeguarding sensitive data and minimizing access risks.

  • Instant alerts provide immediate insights into the status of every order, enabling proactive management and timely decision-making.

Recommendations

Credit reports are invaluable tools for various businesses, including banks, automotive dealers, healthcare providers, and retailers. They enable these organizations to accurately assess creditworthiness, calculate credit scores, and make informed lending decisions. This empowers them to quickly determine loan suitability and repayment capacity, reducing risk and improving customer satisfaction.

By leveraging the power of credit reports, our client gained the ability to make confident decisions about loan approvals and terms. This facilitated faster loan processing, improved risk management, and ultimately strengthened their competitive edge in the market.

The success of this project demonstrates the immense potential of credit report integration for businesses across various sectors. By expanding data sources and exploring advanced analytics, we can further refine credit assessments and unlock even greater value for our clients.

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