Robotic Process Automation

Next-Gen RPA Solutions

The old ways of managing and supporting business processes are undergoing a paradigm shift. The old edifice of the back-office support system is being dismantled to make way for the new conception, made possible by the advent of disruptive technologies and artificial intelligence, which together promise to bring in speed, ease, and significant cost optimization.

Aided by groundbreaking technologies and remarkable advancements in robotics, back-office operations are being transformed into future-ready business support centers with demonstrable gains in efficiency and productivity while cutting down on process complexities

Introduction

RPA is a relatively new technology that helps companies effectively transfer mundane tasks from humans to bots. These computer programs replicate actions of the users, such as opening files, moving folders, copying information, etc., and emulate the tasks with lower risks, higher efficiency, and decreased costs.

The technology has seen significant growth just recently, especially with the new improvements to screen scraping tools and developments in AI. Many believe that RPA is the next big thing in B2B.

It is pivotal for any successful business to harness, the potential of their people, processes and technology, effectively and efficiently.
The focus on delivering transformational value at an optimized cost was also the reason why many back office functions moved their operations to low cost geographies. A constant focus on driving efficiencies and advent of automation promises to fundamentally change and transform the value quotient that is now being demanded by businesses.

The potential that RPA technology offers is undoubtedly immense and some of the leading global business services (GBS) centers have already adopted these into their operations and are reaping the enhanced benefits that stem from it. Beyond the obvious benefit of lower labour costs, RPA offers diverse businesses and back office centres an opportunity to make the best use of new age automation technologies.

The Need For Faster Turnaround
Time has always been at a premium and more so now. In a highly competitive and fast-paced business environment, enterprises want quick and real-time support. For that to happen, the back-office support system has to be transformed. But while transformation is desirable, it has to be swift. Organizations have little patience for any changes that take long to materialize, even if promising measurable productivity gains.

Moving Towards Artificial Intelligence
The vast majority of company data remains hidden from traditional automation solutions. New cognitive/AI breakthroughs are set to change the status quo. There is around 20% of structured data which is visible while 80% data is semi-structured or unstructured. This hidden data comprise of Invoices, purchase orders, JVs, financial comments, legal documents, emails etc.

RPA also forces BRP which enables businesses to remove unwanted processes and helps remove NVA. But while transformation is desirable, it has to be swift. Organizations have little patience for any changes that take long to materialize, even if promising measurable productivity gains.

Demonstrable Productivity Gains
The new-age processing centers have demonstrated significant gains in productivity while cutting down on processes. This is encouraging more and more organizations to transform their operations architecture.

Start typing and press enter to search

Scroll to Top