CASE STUDY
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Duration:
Team Size:
The business challenge
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Joint solution discovery
The proposed solution involved maintaining a single defect tracker sheet, which remained open until the requisite modifications were implemented in the existing solution. Completed implementation tasks were meticulously documented in an Excel spreadsheet to facilitate easy tracking and timeline management. Upon implementation of changes by the development team, we conducted thorough retesting of the defect scenarios and compared the results to the expected outcomes. Once the testing results were deemed satisfactory, we closed the corresponding open defect with the stakeholders. To ensure alignment with the product roadmap, the team scheduled daily calls and follow-up meetings with stakeholders to discuss progress and address any concerns.
Testing Approach
If any defects were detected in the solution, the team meticulously documented them and communicated them to the stakeholders. Additionally, they provided recommended solutions for resolving these defects within the same document, making it self-explanatory. Following the implementation of the proposed solutions, the team conducted thorough retesting using both functional and end-to-end (E2E) testing methodologies.
The following UAT steps were considered during the testing process:
Sr No | Category | Description |
RQ01 | The LOS integration with BRE by punching from LOS – E2E | Test the policy/rules as per the LLD by punching loan requests from LOS (front-end) systems |
RQ02 | BRE response | Verify the response from BRE system on LOS and ensure that appropriate deviation codes and hyperlinks are displayed on PAS |
RQ03 | Policy rules testing with multiple fields | Test the policy rules having multiple fields for all fields separately to exhaustively test the BRE deviations & hyperlinks. Whenever possible, test different combinations of the multiple fields to ensure optimum coverage. Â |
RQ04 | Test data preparation | Test data fields were shared by the client and were filled in accordance with production data.           1. The client provided a single case-level record.       2. Based on the data shared by the client and the ranges provided (see below), the Hoonartek (HTK) team prepared test data for all scenarios by modifying relevant fields.  |
RQ05 | PAS and Postman/SIS testing | Conduct testing from PAS (E2E testing) and Postman (Functional Testing). Â |
RQ06 | UAT Report | Provide the UAT report to the client team after each cycle of testing to facilitate appropriate action/decision  |
Following a thorough analysis of the issues, the team documented and shared their findings with team members. They meticulously maintained testing tracker sheets and conducted impact analysis on each issue. The team proposed the best solutions for each issue, ensuring that all policy rules were considered. Each policy rule was tested extensively across different scenarios and for different lenders, both on Postman and during UAT.
The testing activities were broadly classified into three categories:
- Test Planning
- Test Execution · Defect Management
- Test Completion Report
Test Planning:
This phase marked the initiation of testing activities following the project kick-off. The testing team meticulously prepared test cases based on a comprehensive understanding of the requirements. To ensure comprehensive coverage of the requirements, each test case was meticulously linked to the corresponding requirements. The test cases underwent a rigorous four-eye review process, culminating in the establishment of a finalized test case set.
Test Execution:
This phase marked the commencement of actual testing, where the prepared test cases were systematically executed. The test results were accurately captured and assigned appropriate statuses in the test execution dashboard. To maintain transparency throughout the testing process, a daily status report was communicated to the stakeholders. The execution frequency of the test cases was determined by their complexity. On average, a single resource executed 20-25 simple test cases per day, 12-18 medium-complexity test cases, and 5-10 complex test cases.
Defect Management:
The following steps were followed for any defect reported during the test execution:
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Test Completion Report:
A summary report was published outlining the latest status of the test execution and defect resolution. Based on this report, the code was promoted to the next level. Following a comprehensive analysis, the Hoonartek (HTK) team proposed modifications to the existing solutions, utilizing test results and engaging in one-on-one discussions with client team members. The team provided precise navigation of variables within the solution and detailed test results, facilitating a clear understanding of the scenarios. Upon implementation of the changes, the team retested the affected policy rules and shared the updated test reports, obtaining sign-off on the implemented modifications.
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Wish to find a solution with us?
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Industry perspective
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Outcomes
Outcome 1
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Outcome 1
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Outcome 1
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What the client has to say?
From Name, Title, Company
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